Careers
Work For I&G
We Make Everyday Impact
What makes Improve & Grow a great place to work? Projects that grow and challenge you, great clients who always keep you learning, and a team that is truly better together.
At Improve & Grow, we believe in celebrating the wins, big and little, and building a team that can serve our clients in the best ways possible. People are at the core of all we do, and we’re looking to grow our team. Interested in working with us? We’d love to hear from you!
Passionate. Collaborative. Self-starting. Flexible. Respectful. Supportive. Dedicated. Curious. These are some words commonly used to describe the culture at Improve & Grow.
Team Testimonials
In Our Own Words
A Company That cares
At Improve & Grow, we’re about much more than just going through the motions each day. We make a conscious effort to deliver the best quality services we can to our clients while creating an environment that truly encourages our employees to thrive.
Growth for everyone is important to us, and our employees speak highly of the ways we encourage them to expand and create impacts. From helping clients solve problems to volunteering in our local community, our group is passionate about working with others.
One of the Best Places to Work in Lancaster
Improve & Grow, LLC proudly announces its recent recognition as one of Lancaster County’s Best Places to Work for 2023, an award given by LNP Media. This honor reflects the company’s unwavering dedication to cultivating an exceptional workplace environment that prioritizes employee well-being and development.
We take pride in the differences we make
We have been in business since 2014 and the clients we serve, the services we provide, and the people on our team have all grown. Since day one, these principles have driven how we operate. As a small marketing agency, our powerful team of collaborative, passionate, and encouraging people is what makes who we are.
We care about people. A lot!
Our clients, our employees, our community. We hold relationships in high regard and have crafted a work culture that encourages our employees to work hard as a team ‘in the office’ and play even harder as passionate people outside of work.
Our team’s values
Customer Success
“The success of our customers is how we measure our efforts and results.”
Jen Leong
Customer Success Manager
1.5 years
Generosity
We invest our time, money, and resources into supporting and uplifting our community, staff, and clients.
Scott Rehnberg
Content Manager
5 Years
Results Driven
“Our actions are driven by what gets results for our clients”
Noel Maldonado
Off-site SEO Specialist
5 months
Continual Improvement
“Continual improvement is about making sure we are ready for our clients next challenge.”
Ricky Angeles
Web Developer
4 years
Excellence
“Excellence is about providing our best service at all times, and producing high quality products in the process.”
Devin Anderson
PPC Specialist | 1 year
Integrity
“Integrity is doing what you said you would do. A promise made is a promise kept.”
Skip Lefever
DMS Manager | 6 years
What our clients are saying about the Improve & Grow Team
Matt Kocher
Garry Davis
Nicole Anderson
Perks and Benefits
We believe that taking care of our employees includes much more than just competitive pay and the proper tools to do their job. We aim to create a work life balance for all employees.
Benefits of working at Improve & Grow include:
- Generous Profit-sharing Program
- Retirement savings
- Paid leave
- Holiday PTO, include flexible options
- Opportunities for growth and furthering your career
- Coaching relationship and opportunities
- Flexible PTO (we trust our employees to do their work and manage their schedules when needed)
- Work is what we do not where we go (enjoy 2 days WFH/week)
- A comfortable office on east side of Lancaster, PA (walking distance to restaurants, pubs, coffee shops)
- The tools you need to work effectively – including your own Mac or PC laptop
- A team that’s excited to have new ideas and new contribution to our work
In addition to your benefits package, our team frequently comes together for lunches, happy hours, mentorship, fellowship, and other gatherings. While it’s not a requirement to join along during these times, we find that our employees love connecting outside of the office – and we encourage you to join us.
How the process works
We make it simple for interested candidates to engage with our team. From start to finish, we keep things personal and are always here to answer your questions.
*This process usually takes 3-5 weeks to complete.
Apply Online
We’d love to hear from you! Apply online through our career page, LinkedIn, or Indeed. You can expect to hear back from us within 1-2 weeks of applying.
Profile Review
Our hiring team is excited to review your profile and get to know you better! We’ll be in touch within the next week or two to schedule an interview if we feel you’re a good fit.
Introduction
If we think you’re the right person for our team, we’ll schedule a 30-minute introductory phone call to chat and answer any questions you have. We like to keep things light and casual, so don’t be nervous!
Interview
We’re excited to meet you! After the introductory call, we’ll schedule an interview with members of our team so you can get to know us better. We prefer to meet you in person, but also can be flexible based on your situation.
Assessment
We enjoyed talking with you about the job and getting to know you! If our team is ready to bring you on board, we’ll invite you to complete an online assessment to ensure that your qualifications prepare you for the role you’re seeking.
Offer
Congratulations, we’d be thrilled to have you join our team! If your assessment results confirm your experience, and our team is ready to hire you, we’ll make you an offer within the next 1-2 weeks. We’re excited to welcome you aboard!
Prepare yourself with insider tips
We’re not into gatekeeping and love to share our secret sauce with our community – including you. Here are some helpful tips you may want to keep in mind while going through our hiring process:
- We encourage you to read all available positions as some openings might be a better fit for your talents than others. We believe in having the right people in the right spots.
- While cover letters aren’t required, we encourage you to share as much information as possible with us about you in your online application.
- We’re looking for marketers who have unique talents to bring to the table. Your differences should be highlighted, not masked.
A Place Where You Belong
Improve & Grow is a place where everyone is welcome, and we strive to make our team feel comfortable and connected. Not only are we all passionate about the work that we do, but we’re extremely passionate about our lives outside of work – and love to share that. We celebrate the ways in which we all connect and what makes us each uniquely different.
From community fellowship and lunch breaks together at favorite restaurants to sharing the latest parenting tips, good reads, and sushi recommendations, we enjoy a team chemistry that collaborates in more ways than one.
Find the right fit for you
View our current job openings to find the perfect position for you. Simply select the ‘Apply Now’ button to begin the application process and tell us a bit more about yourself. We look forward to hearing from you soon!
Frequently Asked Questions
To learn more about qualifications for a specific position, click on the job posting and review what items you can bring to the table.
We place a large emphasis on our people and believe they make Improve & Grow the special place that it is. We aim to serve our clients the very best we can, develop as a team, and maintain a culture that our employees love working for.
Benefits at Improve & Grow including competitive salary, health benefits, retirement plans, vacation time, professional development opportunities, and other perks.
Applying with our team is easy! Check out current open positions, continue through the application prompts, uploading your resume, and complete the questions listed before submitting your application.
Our hiring process generally takes 4-5 weeks depending on interview scheduling and is very communicative from start to finish. You’ll be in direct contact with our team, and we’re here to answer any questions you have throughout the process.
We strongly believe in the power of mentorship and make learning and career development extremely accessible for anyone who wants to take advantage of it. From coffee chat with leadership to ongoing education opportunities, we support you in the learning and development you seek.
While the term ‘agency’ may have some connotations, we believe in a healthy work life balance and don’t require you to work outside of working hours. Most of our team enjoys the flexibility of our hybrid work environment. Some may start the day working at home or from a coffeeshop and then come in in the afternoon. Others choose to work from home one or two days per week. To us, the most important thing is that your an active member of the team, contributing to our client success, and getting your work done in a timely manner.
Giving – Every month we give 10% of our profit to a charity or non-profit. Each month we rotate through the team giving everyone the opportunity to choose where the money goes.
Time –
1) We volunteer as a team a few times per year. Also, nearly every team member serves their community in their own personal capacity.
2) We provide a discounted hourly rate for our non-profit clients