Careers @ Improve & Grow

Find work that makes an everyday impact.

We’re a small, senior team in Lancaster, PA helping camps and retreat centers fill their calendars. Projects that stretch you, clients who keep you learning, and a team that’s genuinely better together.

What It’s Like Here

People are at the core of all of it.

Passionate. Collaborative. Self-starting. Flexible. Respectful. Supportive. Dedicated. Curious. Those are the words our team reaches for when they describe working here, and they’re not aspirational — they’re what showed up when we asked.

We celebrate the wins, big and small. We care about our clients, our people, and our community, and we’ve built a culture that asks everyone to work hard together and then genuinely enjoy each other outside of it.

One of Lancaster County’s Best Places to Work, 2023. Awarded by LNP Media — recognition of a workplace built around people’s wellbeing and development.

Perks & Benefits

More than pay and a laptop.

We aim for a real work-life balance, not the version agencies usually mean.

Generous profit-sharing program

Paid leave and holiday PTO

Two work-from-home days a week

The tools you need, including your own Mac or PC

A team that’s genuinely excited about new ideas

Retirement savings

Flexible PTO — we trust you to manage your own schedule

A comfortable office on the east side of Lancaster, walking distance to restaurants, pubs, and coffee shops

Coaching relationships and room to grow your career

Beyond the package, we eat lunch together, run happy hours, and spend time as a team. None of it’s required. Most people come anyway.

From the Team

Ask the people already here.

“One of the best things about I&G is working with a team that truly cares about the clients and their success.”

“What motivates me is seeing my work directly affect our clients in a positive way.”

“What makes us unique? I think it’s in the name. Improve & Grow. It’s obvious we want the business to do that — a lot of companies would say that — but we want it for each other in all aspects of our lives."

“We are truly focused on results over money and we care more for our people than profits.”

Our Core

Mission, vision, and the values we actually run on.

Our Vision

We help camps fill their calendar with a growth action plan that funds their mission.

Our Mission

To help 120+ camps grow over the next 10 years — and indirectly help hundreds more through our podcast, blog, live workshops and other free resources.

Generosity

We commit a portion of our time, knowledge, and profits with our community

Results Driven

We make decisions based on available data, not just opinions to improve results

Continual Improvement

We are continually improving our people, processes, and product

Excellence

We strive for excellence at all times and make it right when we fall short

Integrity

You can count on us to deliver on our promises

Customer Success

We put our customers’ success first, trusting ours will follow

Generosity isn’t a poster. We give 10% of our profits to Zoe International, volunteer as a team through the year, and offer discounted rates to nonprofit clients.

Open Positions

No Open Positions At This Time

We’re not hiring right now — but we’re always glad to hear from good people. Send us a note and we’ll keep you in mind.

How Hiring Works at I&G

Six steps, three to five weeks.

Personal from start to finish. You’ll be talking to our team, not a portal.

Apply online

Through our careers page, LinkedIn, or Indeed. You’ll hear back within one to two weeks.

Profile review

We read every application. If it looks like a fit, we’ll be in touch within a week or two.

Introduction

A 30-minute phone call to talk and answer your questions. Light and casual — don’t be nervous.

Interview

Meet the team. We prefer in person, but we’ll flex to your situation.

Assessment

A short online assessment to confirm the role and your experience line up.

Offer

If it’s a yes on both sides, we’ll make you an offer within one to two weeks.

Before You Apply

We’re not into gatekeeping.

Read all the open positions. Some will suit your talents better than others, and we care about having the right people in the right seats.

Cover letters aren’t required, but tell us as much about you as you can in the application.

We’re looking for people with unique talents. Your differences should be highlighted, not smoothed over.

Careers FAQ

Questions candidates ask us.

What's the culture actually like?

Small, senior, and genuinely collaborative. We put a lot of weight on our people — we aim to serve clients as well as we can, develop as a team, and keep a culture people want to stay in.

What's the work-life balance like?

Real. We don’t expect work outside working hours. Most of the team uses the hybrid setup — some start at home or a coffee shop and come in later, some work from home a couple of days a week. What matters is that you’re an active part of the team and your work gets done.

Is there room to grow?

Yes, and we take it seriously. Mentorship, coffee chats with leadership, and ongoing education are all available to anyone who wants them.

What do you do for the community?

We give 10% of our profits to Zoe International, volunteer as a team through the year, and offer discounted rates to our nonprofit clients.

Do you have openings right now?

Not at the moment. Send us a note anyway — we’d rather know who’s out there before we need to hire.